Telephone service is regulated by the Public Regulation Commission (PRC). According to the PRC, the more complaints against Windstream, the better. Windstream doesn’t like complaints coming from the PRC. 

If Windstream customer service doesn’t resolve your problems, file a complaint by letter, email or phone/internet (if it works) with one or all of the representatives or agencies listed below.  

Public Regulation Commission,

1120 Paseo De Peralta, Santa Fe NM  87501
1-888-427-5772

www.nmprc.state.nm.us

(a complaint form is available under the Consumer Relations link)

State Representative, Jeanette Wallace
1913 Spruce Street, Los Alamos, NM 87544
Email: wallace@losalamos.com,
Home (505) 661-2575; fax (505) 661-2576; cell (505) 690-2747  

·        

Senator Lynda Lovejoy

Box 705, Crownpoint, NM 87313

Email: llovejoy@osogrande.com

Office 505) 786-7498; Home 05) 352-0967

Attorney General Gary King

408 Galisteo St., Villagra Bldg, Santa Fe, NM  87501
800-678-1508. 

·    Federal Communications Commission (FCC)
Common Carrier Bureau, Consumer Complaints,
Mail Stop 1600A2, Washington, D.C. 20554
Toll free 1-888-225-5322.